Friday, February 5, 2010

How Social Media Helps One Small Business Connect with Fans

"Customers of Seattle-based bag manufacturer Tom Bihn are as passionate about the product as the company’s 22-person staff.The company’s namesake has been designing and making bags for more than 20 years. He always has a sketchbook, regularly works on up to 10 designs at once and always sews the prototype of the new product himself, according to the company’s Web site."

[via mashable]


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